Support
Welcome to NACC Support
First, please try searching our site for information by using the magnifying glass in the upper right corner of the site. If you can't find what you need, here are some support options.
Find Answers to Frequently Asked Questions
Submit a Support Request
Submit a support request using our online form. You’ll receive an automated confirmation email with a ticket number, and our team will respond within 3–5 business days. You may also use the form to share feedback on our website, resources, or other NACC services.
Open Office Hours
Join us for open office hours on the fourth Wednesday of every month. NACC's Technology, REDCap, and Research Teams will be available to address questions and issues about UDSv4, the ADRC Portal, data submission, and more.
Post Your Question on the ADRC Program Community Forum
The ADRC Community Forum is a private, 24/7 platform for members of the ADRC Program, CLARiTI, and SCAN to ask questions, share information, and connect with colleagues and NACC staff. Moderated by NACC, the Forum centralizes communication, making it easy to find answers and collaborate across the network. If you haven’t received an invitation to join, please submit a support request.